Who can I call if I have questions about the fit of my mask or my CPAP supplies?
While our sleep experts are happy to help answer your questions over the phone, some matters may be best resolved by a visit with your primary care physician.
How do I reset my modem?
CPAP machine modems run on cellular signal and sometimes need to be reset for data to send correctly. If we contact you asking for you to reset your modem, locate the small black button on the back of your CPAP machine near the antenna and push and hold for 5 seconds, then release.
How do I get CPAP supplies if I don’t have insurance?
For drivers without insurance and whose company’s do not offer assistance for treatment, please visit our website Cheap CPAP Supplies. This site provides the minimum-allowed manufacturer pricing on all CPAP supplies and accessories.
How often should I replace my CPAP supplies?
Every 6 months: Replace headgear, chinstraps, non-disposable filters and humidifier water chambers. Every 3 months: Replace masks and tubing. Twice a month: Replace cushions, pillows and disposable filters.
What does “compliance” mean and why is it important?
The DOT requires a minimum CPAP compliance rate of at least 4 hours per day, 5 days per week, which equates to 70% of sleeping time. Aeroflow helps monitor your CPAP usage and reports the data to your employer. Drivers who are diagnosed with sleep apnea and are not compliant with treatment significantly increase their [...]